Helping Members Again with Holiday Skip-a-Pay
Last September, the credit crisis became official with the collapse of Wall Street mainstay Lehman Brothers. Although the Main Streets and country roads of North Carolina are far away from New York City we could not escape the aftershocks of this economic disaster. The stock market plummeted. Unemployment soared. Consumer credit dried up. Consumer confidence tanked.
Members Credit Union saw the pain on our members’ faces. We heard the worry in members’ voices. We wanted to help.
Over the next two months we modified 4,089 loan agreements accounting for $876,772 in member payment obligations, as part of our first ever Holiday Skip-a-Pay Program. This huge response only tells half the story. By allowing members to skip any non-mortgage-related loan payment, fee free, in November or December, we knew that we were providing precious wiggle room in their family budgets to make the holiday season a little bit brighter. The ability to touch so many members in such a meaningful way at such a critical time in their lives is what makes our positions at this credit union feel so special. True to our mission Members Credit Union offered members a hand up, not a hand out.
While there have been some signs that the economy has finally bottomed out, the unemployment rate in North Carolina has continued to rise. Members are still struggling through an uneasy economic climate, and again we feel obligated to reach out with more assistance.
Your democratically elected volunteer board has approved, and we are proud to announce, the 2009 Holiday Skip-a-Pay program. Just like last year, members can extend due dates on any non-mortgage-related loans for November or December - fee free. We want to make sure your holiday season is filled with family, friends, and joy – not financial worry. So, if this program will help your family out, simply call your nearest branch manager to get started. You may also contact our main office at 1-800-951-LOAN or loans@memcu.com.
We have been proving the credit union difference since we opened our doors in 1953. This program simply highlights why your Members Credit Union membership is so special. When times get tough for you we notice. We react. We do anything we can to help you get through.
Hi there, just wanted to let you guys know that your bank is excellent. My local branch in Hickory NC, has the friendliest staff that literally knows my name when I walk in the door. The holiday skip a pay program is just wonderful, it always helps me to provide a little extra each Christmas for my brother’s children. Thanks again everyone!
I have never in my life known of a bank to skip a payment during the holiday season! This is such a blessing to my family, as my husband will be having surgery on November 4th, and this extra money will help get us through, with him not being able to work. (I’m tearing up, I so happy).
I also want to say that we have been with Member’s for about 17 years and it’s the best! Everbody, no matter what branch, are really friendly and helpful. Thank you so very much. God bless all of you and have a wonderful holiday season!
Heather and Maureen,
Thank you so much for your kind comments! We do things at Members Credit Union differently than other financial institutions because our mission is different. When you put people over profit, we believe, everyone benefits. Our hope is that this program will make your holiday season a little bit brighter, and in turn you can make someone else’s holiday season a little bit brighter. Small things like this can really cascade into something special. We hope that you will continue to look to our credit union for all of your financial needs, and tell your family and friends to do the same.
Thank you for your continued membership and support!
its wonderful now that im a mcu member .treated better now than the last 12years at first citizens.thank you mcu
Robert,
I’m so glad to hear that your decision to switch to MCU has been worthwhile. We appreciate you, our member, and we will strive to make a difference for you, your family, and community as your credit union.
I wanted to say that the ladies of the Hickory branch are EXCELLENT, Beckie, Jennifer,and Tommy all know me by name. They listen to me rant on bad days and seem to have a genuine concern for there customers. Sometimes, I call and say, I have a stupid question… and ,they tell me ,there are no stupid questions, only answers. For that, I say thanks ,because I know that some of them are rather stupid …after ,I ask. I always feel welcome there.
Thank you for making our Christmas season much brighter! My husband’s company closed in June 09 and you have gone above and beyond with helping us out with our situation..
You folks are wonderful and we are so greatful!
Janice,
You are experiencing the credit union difference. Our employees have been taught from the very beginning that each member is an equal owner of MCU. I am proud of Becky, Jennifer, and Tommie for demonstrating how much MCU values our members and I appreciate your kind remarks.
April,
You are one of 52,000 reasons that MCU is thriving. It gives me great joy to know that we have helped you feel better about your circumstance.