Comments on: Overdraft Protection: Is Your Checking Account Protected? http://jackbraswell.com/2010/07/overdraft-protection-is-your-checking-account-protected/ From the Desk of Jack Braswell, President/CEO Members Credit Union Sat, 11 Feb 2012 11:27:48 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: R.Santiago http://jackbraswell.com/2010/07/overdraft-protection-is-your-checking-account-protected/#comment-1352 R.Santiago Wed, 22 Sep 2010 12:10:50 +0000 http://jackbraswell.com/?p=211#comment-1352 I have been with MCU for 6 yrs and had this feature ever since. I commend my branch in Lumberton (Sherry) for having educated me on this. They always give excellent service. Not only do I enjoy a lot of savings, I have peace of mind knowing I had this protection FREE of CHARGE. I have been with MCU for 6 yrs and had this feature ever since. I commend my branch in Lumberton (Sherry) for having educated me on this. They always give excellent service. Not only do I enjoy a lot of savings, I have peace of mind knowing I had this protection FREE of CHARGE.

]]> By: Jack http://jackbraswell.com/2010/07/overdraft-protection-is-your-checking-account-protected/#comment-1351 Jack Tue, 07 Sep 2010 12:54:13 +0000 http://jackbraswell.com/?p=211#comment-1351 Dear Mary, MCU Members who have an MCU Checking Account should call our Loan Department at 336-748-4826 or 800-951-8000, ext. 256. A loan officer will be able to discuss your overdraft protection options and send you the necessary forms to sign. If you do not qualify for $500 overdraft line of credit you will receive a $250 overdraft line of credit. Checkless checking account holders will receive $100 overdraft line of credit. You can also link your MCU Savings Account to your Checking Account. Thank you for your question! Dear Mary,

MCU Members who have an MCU Checking Account should call our Loan Department at 336-748-4826 or 800-951-8000, ext. 256. A loan officer will be able to discuss your overdraft protection options and send you the necessary forms to sign. If you do not qualify for $500 overdraft line of credit you will receive a $250 overdraft line of credit. Checkless checking account holders will receive $100 overdraft line of credit. You can also link your MCU Savings Account to your Checking Account.

Thank you for your question!

]]> By: mary jordahl http://jackbraswell.com/2010/07/overdraft-protection-is-your-checking-account-protected/#comment-1350 mary jordahl Tue, 07 Sep 2010 12:34:35 +0000 http://jackbraswell.com/?p=211#comment-1350 wondering what kind of over draft we can get wondering what kind of over draft we can get

]]> By: Jack http://jackbraswell.com/2010/07/overdraft-protection-is-your-checking-account-protected/#comment-1349 Jack Mon, 23 Aug 2010 13:23:25 +0000 http://jackbraswell.com/?p=211#comment-1349 Dear Tammy, If you have an MCU hacking account with a Visa Debit Card you are now eligible for some type of overdraft protection. Call our Loan Department at 336-748-4826 or 800-951-8000, ext. 256 and a loan officer will send you the necessary forms to sign. If you do not qualify for $500 overdraft line of credit you will receive a $250 overdraft line of credit. Checkless checking account holders will receive $100 overdraft line of credit. You can also link your MCU Savings Account to your Checking Account. Dear Tammy,

If you have an MCU hacking account with a Visa Debit Card you are now eligible for some type of overdraft protection. Call our Loan Department at 336-748-4826 or 800-951-8000, ext. 256 and a loan officer will send you the necessary forms to sign. If you do not qualify for $500 overdraft line of credit you will receive a $250 overdraft line of credit. Checkless checking account holders will receive $100 overdraft line of credit. You can also link your MCU Savings Account to your Checking Account.

]]> By: Tammy http://jackbraswell.com/2010/07/overdraft-protection-is-your-checking-account-protected/#comment-1348 Tammy Fri, 20 Aug 2010 13:29:15 +0000 http://jackbraswell.com/?p=211#comment-1348 how do i get this how do i get this

]]> By: Jack http://jackbraswell.com/2010/07/overdraft-protection-is-your-checking-account-protected/#comment-1347 Jack Tue, 10 Aug 2010 20:07:24 +0000 http://jackbraswell.com/?p=211#comment-1347 Dear India Wiggins, The Overdraft Protection enhancement is a solution to comply with new federal regulations that became effective this year. Any member that does not want an overdraft line of credit can choose to link their Regular Savings account to their checking account for overdraft protection. Members who do overdraft their account without some form of overdraft protection may have restrictions placed on their VISA Debit Card. Those who have overdrawn their account in the past without overdraft protection will save money by having overdraft linked to their checking account. Our Member Services Director will contact you to discuss this program further. On the topic of member education, it is our responsibility to educate our members on all of MCU’s products and services. When you opened your MCU account you should have received a Truth in Savings brochure that outlines all fees that can possibly occur with your account. On the heels of the new regulation’s passing on July 1st, MCU sent out letters to members with a checking account who did not already have overdraft protection, posted our overdraft programs to MCU’s website, and wrote an article in the August MCU Member News and Report. However, I see your point and agree that we missed an opportunity to assure that all members understood this new change by not utilizing outbound calling. We will keep your comments in mind and work to improve the level of communication between member and credit union. Dear Steffny, To find out if you qualify for a Visa Debit Card overdraft line of credit contact our Loan Department at 336-748-4826 or 800-951-8000, ext. 256. A loan officer will send you the necessary forms to sign. If you do not qualify for $500 overdraft line of credit you will receive a $250 overdraft line of credit. Checkless checking account holders will receive $100 overdraft line of credit. Thank you both for your membership, comments, and questions. Dear India Wiggins,

The Overdraft Protection enhancement is a solution to comply with new federal regulations that became effective this year. Any member that does not want an overdraft line of credit can choose to link their Regular Savings account to their checking account for overdraft protection. Members who do overdraft their account without some form of overdraft protection may have restrictions placed on their VISA Debit Card. Those who have overdrawn their account in the past without overdraft protection will save money by having overdraft linked to their checking account. Our Member Services Director will contact you to discuss this program further.

On the topic of member education, it is our responsibility to educate our members on all of MCU’s products and services. When you opened your MCU account you should have received a Truth in Savings brochure that outlines all fees that can possibly occur with your account. On the heels of the new regulation’s passing on July 1st, MCU sent out letters to members with a checking account who did not already have overdraft protection, posted our overdraft programs to MCU’s website, and wrote an article in the August MCU Member News and Report. However, I see your point and agree that we missed an opportunity to assure that all members understood this new change by not utilizing outbound calling. We will keep your comments in mind and work to improve the level of communication between member and credit union.

Dear Steffny,

To find out if you qualify for a Visa Debit Card overdraft line of credit contact our Loan Department at 336-748-4826 or 800-951-8000, ext. 256. A loan officer will send you the necessary forms to sign. If you do not qualify for $500 overdraft line of credit you will receive a $250 overdraft line of credit. Checkless checking account holders will receive $100 overdraft line of credit.

Thank you both for your membership, comments, and questions.

]]> By: Steffny http://jackbraswell.com/2010/07/overdraft-protection-is-your-checking-account-protected/#comment-1345 Steffny Tue, 10 Aug 2010 15:15:18 +0000 http://jackbraswell.com/?p=211#comment-1345 What are the qualifications for the Line of Credit w/VISA Debit Overdraft Protection? What are the qualifications for the Line of Credit w/VISA Debit Overdraft Protection?

]]> By: India Wiggins http://jackbraswell.com/2010/07/overdraft-protection-is-your-checking-account-protected/#comment-1344 India Wiggins Wed, 28 Jul 2010 22:24:47 +0000 http://jackbraswell.com/?p=211#comment-1344 I am not in agreement with this new feature simply because as a 5 to 6 year member I was not greatly educated on this item offered on my checking account causing me to greatly overdraft money that I assumed I had! Plus when I received the information on the feature I was already greatly in the negative! I have a credit card with another bank and they now offer the same feature HOWEVER they contacted me by phone to educate me on the new offer with me giving a verbal go ahead to proceed with the new feature on my account! I am greatly disappointed with MCU for this mishap. I am not in agreement with this new feature simply because as a 5 to 6 year member I was not greatly educated on this item offered on my checking account causing me to greatly overdraft money that I assumed I had! Plus when I received the information on the feature I was already greatly in the negative! I have a credit card with another bank and they now offer the same feature HOWEVER they contacted me by phone to educate me on the new offer with me giving a verbal go ahead to proceed with the new feature on my account! I am greatly disappointed with MCU for this mishap.

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